• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
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Boasting a hot tub, Moon West Lake Hotel & Residence is situated in Hanoi. The property has river and garden views, and is 3.1 km from Vietnam Museum of Ethnology. The accommodation features a 24-hour front desk, airport transfers, a lift and free WiFi. At the apartment complex, every unit is fitted with air conditioning, a seating area, a TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a walk-in shower, slippers and a hair dryer. All units are equipped with a kettle, while certain rooms are fitted with a balcony and others also boast lake views. At the apartment complex, some units are allergy-free. A minimarket is available at the apartment. Sightseeing tours are available in the surrounding area. An indoor play area is also available at the apartment, while guests can also relax on the sun terrace. Ho Chi Minh Mausoleum is 3.5 km from Moon West Lake Hotel & Residence, while One Pillar Pagoda is 3.6 km from the property. The nearest airport is Noi Bai International Airport, 20 km from the accommodation.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Parking available on-site

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.1
Cleanliness
8.3
Comfort
8.3
Value for money
8.1
Location
8.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Noidpug
    Australia Australia
    The standard room's functional design was complemented by stylish touches. It managed to merge practicality with aesthetics, creating an environment that was both efficient and visually pleasing.
  • Vingnam
    Ukraine Ukraine
    Cleanliness was a standout feature of the standard room. Housekeeping maintained a high standard, ensuring a tidy and hygienic environment throughout my stay.
  • Gushpuc
    China China
    The standard room exuded practical charm. Its no-frills approach was complemented by thoughtful details, making it a charming and straightforward choice for a pleasant stay.
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by 22Housing Apartment System

Company review score: 8.7Based on 6,712 reviews from 19 properties
19 managed properties

Company information

22Housing is a company specializing in luxury serviced apartment rental in Hanoi. Currently we have a lot of high-end apartments for short and long-term lease to meet the demand of customers 22Housing là hệ thống căn hộ dịch vụ cao cấp với hơn 300 căn hộ dịch vụ cao cấp tại thị trường Hà Nội.

Property information

22housing Moon Westlake Residence is a luxury building with westlake view and so many services inside area.

Languages spoken

English,Vietnamese

Property surroundings

Facilities of Moon West Lake Hotel & Residence
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Parking on site
  • 24-hour front desk
  • Facilities for disabled guests
  • Lift
  • Air conditioning
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Shared kitchen
    • Dining table
    • Electric kettle
    • Kitchen
    • Microwave
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Slippers
    • Private bathroom
    • Toilet
    • Hairdryer
    Living Area
    • Dining area
    • Fireplace
    • Seating Area
    Media & Technology
    • Cable channels
    • TV
    Room Amenities
    • Interconnected room(s) available
    • Heating
    • Fan
    • Iron
    • Hot tub
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    • Entire unit located on ground floor
    Outdoors
    • Sun terrace
    Common areas
    • Chapel/shrine
    Food & Drink
    • Vending machine (drinks)
    Services & Extras
    • Executive lounge access
    Building characteristics
    • Private apartment in building
    • Semi-detached
    • Detached
    Transport
    • Bicycle rental
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
      Additional charge
    • 24-hour front desk
    Entertainment and family services
    • Indoor play area
    • Entertainment staff
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
    Shops
    • Minimarket on site
    • Barber/beauty shop
    Miscellaneous
    • Auditory guidance
    • Visual aids: Tactile signs
    • Visual aids: Braille
    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Adult only
    • Air conditioning
    • Non-smoking throughout
    • Soundproof rooms
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Vietnamese

    House rules

    Moon West Lake Hotel & Residence takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:30

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    From 01:00 to 11:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash is not accepted Bankcard Moon West Lake Hotel & Residence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    FAQs about Moon West Lake Hotel & Residence

    • Moon West Lake Hotel & Residence is 3.1 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Moon West Lake Hotel & Residence has the following number of bedrooms:

      • 1 bedroom

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Moon West Lake Hotel & Residence on this page.

    • Moon West Lake Hotel & Residence can accommodate the following group size:

      • 2 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Moon West Lake Hotel & Residence may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Moon West Lake Hotel & Residence is from 14:00, and check-out is until 11:30.

    • Moon West Lake Hotel & Residence offers the following activities / services (charges may apply):

      • Bicycle rental
      • Entertainment staff